Anybody who works in a service industry will tell you that clients and users are generally the dumbest people on the face of the planet.<\/p>\n
I love my job, but there is one aspect I hate having to deal with and that's having to answer support emails. Generally, they boil down to “I have a problem and I'm too lazy to try and fix it – do it for me because it's your job”. Well, you know what? Dealing with your stupidity is not my job. <\/p>\n
I don't mind helping you and telling you what you need to do to get the problem solved, but I'm not going to spend hours at a go to do your job for you. I have my own problems to solve for the job I'm being paid to do.<\/p>\n
Also, to those who send emails telling me “I need this feature for the hugely important project I'm working on (that only you and your labmates will be using) and I need it now! Now! NOW!!!!!! So do it!”. Please send those emails to the request tracker. Or better yet, stick them up your ass.<\/p>\n
Thank you,
\nThe Management.<\/p>\n","protected":false},"excerpt":{"rendered":"
Anybody who works in a service industry will tell you that clients and users are generally the dumbest people on the face of the planet. I love my job, but there is one aspect I hate having to deal with and that's having to answer support emails. Generally, they boil down to “I have a…<\/p>\n