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The beaver is a proud and noble animal

Notes from a bemused canuck

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Tag: dealing with idiots

People conspire to annoy the hell out of me today

Posted on November 21, 2006 By admin 3 Comments on People conspire to annoy the hell out of me today

A lot of my daily work time is spent answering support emails. Usually, people ask questions that fall into a few general categories and these are quickly dealt with. Once in a while, they have a genuine bug to report or encounter a snag we haven't seen before. All of which are ok.

Once in a while though, you get dumbasses.

We have a very comprehensive user manual for all the projects we work on. It takes a lot of time to make sure it's up to date and complete. It is. Sadly, the dumbasses never seem to use it.

I have just spent the last 15 minutes politely answering questions sent by email when all I want to do is send a one liner that would simply state “clearly, you haven't read the fucking manual”.

One day, I will.

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Attention world: <b>FUCK YOU</b>

Posted on November 16, 2006 By admin 5 Comments on Attention world: <b>FUCK YOU</b>

I am not having a good day. Please, for your sake and mine, leave me the fuck alone today and check your sarcasm at the door.

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If I wasn't scheduled to speak in this session, I wouldn't be here right now

Posted on October 31, 2006 By admin 1 Comment on If I wasn't scheduled to speak in this session, I wouldn't be here right now

Those were the first words of the first speaker of the moonlight session I was attending tonight. They perfectly reflect my frame of mind. You see, I was scheduled to give a presentation tonight, in the main ballroom of a conference where abour 3000 people are registered.

Unfortunately, or fortunately (depending on how you want to think of it), I was scheduled to talk at 9:40pm tonight. Yes, that's not a typo. The program organizers have been cruel and sadistic this year. The keynote sessions start at 8am and the final talk ends at 10pm. There were 20 people in the audience when I gave my talk. I work with 4 of those, and 5 others were the other speakers in the session. Still, more than 10 people stayed up to hear my talk. Freaks. I was stressing about it the whole day but it went well. In fact, it went really ok. I'd prepped some handwritten notes for my various slides, but I ended up not even needing them. No hangups, no real hesitations.

Apparently, it's always the case when I give a talk. I come across as a calm and composed speaker even though I'm shaking like a leaf inside. I got kudoses from my coworkers and from my big boss, which is always a good thing. They liked my slides and the content came across as slick and well presented. Me happy. I had a been with a random stranger who was interested in the project and now I'm adrenalined-out and I shall go crash forthwith and sleep the sleep of the righteous, for I have given my talk and not passed out. All is well.

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Are we there yet?

Posted on October 29, 2006 By admin 2 Comments on Are we there yet?

My day started very early and ended very, very late. My cab picked me up at 8am and that's where the travel hassles started. We had to go pick up a colleague 40 minutes away, but he didn't have either of us down as going to Heathrow, so that got sorted out and we were on our way.

The real fun started at Heathrow, where our direct flight to LAX had been cancelled because of mechanical failure of the plane so we were rerouted via Chicago with a 3 hour lay-over. That flight was 2 hours late taking off and was 30 minutes late arriving. I got selected for an enhanced security screen, which meant going through all my carry-on luggage and getting my boots and laptop wiped down and screened.

The flight itself was generally ok. I was able to watch 2 movies (Cars and X-Men 3) and a documentary about crossword puzzles. I'd made myself some grilled turkey breast wraps for lunch and dinner and I had a ton of junk food, so I had enough grub for all the flights (and as a side note, I found out there's a deli and grocery shop close to our hotel, so I should be ok for the flight back, yay!)

At Chicago, we had to pick up all our luggage from O'Hare arrivals and lug it across to the domestic departure terminal where we checked everything back in and went through yet another security check. I have to say, airport security is a big fucking joke. They're just going through the motions to make the sheep feel safer and in the process, waste everybody's time. When I arrived at O'Hare, there were signs everywhere that the department of homeland security would fingerprint and photograph everybody who comes from Europe. Apparently, that doesn't include me (probably because I have a canuck passport) cause they just grunted me through the checkpoint.

That flight was also one and a half hour late getting off the ground. I paid for a seat upgrade to premium economy cause at that point, my back was starting to kill me and those extra 4 inches make the world of difference. It was only 20 quid, so I didn't feel bad doing it..

A sign of the times: the seat I was in had been previously used by somebody that was so fat as to require a seatbelt extension. I'm not a small person by any measure, but with most airline seatbelts, I have about a foot or so belt that is still available to use. That person required a whole extra bit of belt…

When we landed at LAX, we picked up our bags (again). The poster tube I was carrying got broken (they didn't screw the cap back on when they opened it to inspect it so it got lost) and my coworker's bag got inspected by homeland security (they left a note saying they'd done it as a random spot check).

Getting to Long Beach was… interesting. I strongly believe our cab driver was hopped up on coke, weaving through 4 lanes of traffic in the freeway like a fucking maniac while trying to light his cigarette and playing bongo drums on his steering wheel to the beat of the (actually quite good but too loud) cubano jazz that was playing on the radio. When he got to Long Beach, he didn't know where the hotel was so he was driving around like he was using the force.

At one point, he asked another cabby for directions. The dialogue went something like this (and I am NOT exaggerating):

cab1: Hey, son of a gun! Where's the courtyard marriot?
cab2: fuck you!
cab1: fuck you too! courtyard marriot?
cab2: fuck you!
cab1: fuck you too! haha! courtyard marriot?
cab2: fuck you!

And it went like that until the light changed, where the other cab just peeled off and our cab driver starting complaining that nobody liked him in Long Beach.

By pure stupid luck, we found the hotel and checked in. Of course, something went wrong. The room was supposed to be pre-paid with the EBI credit card. Of course, no mention of that is on file. We'll figure that out in the next few days.

By that point, it was 11pm local time, 7am UK time. I'd been on the move for 23 hours and I was braindead. I gave Katy a quick skype call and went to bed.

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website update

Posted on October 23, 2006 By admin

My current web host is completely crap. It's worse than crap. It's pus-riddled donkey ass. It's pissed me off past the point of no return, so I'm canceling my service and getting a new host. Things should be working in the next few days. More as things develop.

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More pissed off than I should be

Posted on September 13, 2006 By admin

I think I've now fixed all that was broken when my friggin ISP got hacked. I have to say that I am not impressed with their tech support. Getting hacked is bad enough, but that's forgivable. Losing all the backups at the same time, less so. Needing to migrate every user account to a new box, you're starting to suck ass. Then we get to the realms of the truly incompetent: creating my account twice, giving me two sets of DNS server information to update my domain name registration. When asked which one to use, giving me the wrong set.

Finally, everything seems to be back up, with all the content found and only one JPG file lost to the ethers. I can live with that. What pisses me off though, really really badly, is that I lost over two years of access logs!

Now I'm not really vain generally, but I liked to be able to see how my website progressed over time. At it's busiest, I was going over 10GB of bandwidth a month! Craptacular.

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Weekend Update

Posted on September 11, 2006 By admin 1 Comment on Weekend Update

Productive weekend. Costly, but productive. Katy was working this weekend but we still managed to get a lot done. Saturday saw us visiting a cattery that's only 5 minutes away from our place and we've found it suitable to board Tolstoy there while we're cavorting in Canada. It seems nice, smells clean and looked busy (therefore popular) while we were there. It's also only £7/day, which is cheaper than getting people to come to our place for one hour and give him some food and a bit of fuss.

Katy and I then went to town (hooyah!) to get some shopping done for makeup, disposable cameras and other stuff. We had to use up a pier discount voucher (or else we'd lose it, and we can't have that!).

It would seem that some time around 3:30 am GMT (10:30 pm EST), I became an uncle. Nat and my still as yet unnamed nephew are apparently doing fine, good good :)

On Sunday, we went to the gym after Katy's shift and I realized just how badly I'd lapsed back into crap shape. That must be seen to! After a bit of lunch, we went to B&Q to get some paint and then to Tesco to do a shop. We are now firmly entrenched in our overdrafts (until the wedding present my folks gave us clears in the bank, a nice and whopping month from now).

it has begun:

The xmas displays are starting to pop up and annoy people. Geez, it's only september and Tesco have their xmas puddings on the shelves. T'is the season to be cynical…

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We are fucking not amused

Posted on August 31, 2006 By admin 3 Comments on We are fucking not amused

My website hosting provider was hacked a few days ago. All their servers have been wiped and what's worse, all the backups have been deleted as well. The fucking losers. I have a backup of my website on my laptop, but I know that there's some stuff that was only online. It's not mission critical, but it does piss me off. When I'm back in the UK and have a broadband connection to re-upload everything, I'm going to go through the links on my LJ and see what's lost and what I can recreate.

In the meantime, I'm going to put my bookmarks online so I can at least have a copy at hand to go browse stuff.

News and Information

    The Montreal Gazette
    The National Post
    NGS Photo of the Day
    Slashdot.Org
    Le Voir
    The Hour
    TV Hebdo
    FARK
    Evil CNN

    Reuters – Oddly Enough
    Sky news

Comics

    StrongBad's Email
    Bob the Angry Flower Web Page
    Houston Chronicle Interactive – Custom Comics
    Kevin & Kell
    Better Days
    FreeFall Comics
    Suburban Jungle
    Dilbert Online
    Frazz
    Get Fuzzy
    Liberty Meadows

    Pearls before swine

    PHD comics
    Over the Hedge
    Sabrina Online, the Comic Strip!
    Sluggy Freelance
    Wapsi Squares
    Sinfest
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Sometimes, I hate people

Posted on May 4, 2006 By admin

I hate having to deal with people by email.

Sadly, it's a big part of my job and also the only way I have to deal with some people. It's too easy to avoid answering emails you don't want to deal with. I know I'm guilty of it myself, but I do make an effort to at least give a token reply.

This is a public service announcement broadcast: if you really want to piss me off, ignore my emails. Especially if it's important. Even more so if it'll only take a yes or a no answer to send me on my merry way.

</sarcasm>

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The universe is conspiring to piss me off today

Posted on April 27, 2006 By admin

I am not a happy bunny.

I'm so out of it today that I didn't even realize that it's my least favourite day of the week: meeting day, aka thursday. I get clued in when I see everybody heading to the group meeting while I'm shuffling into work so I throw off all my stuff in the shed and I scramble to get a coffee before the meeting.

I then proceed to sit through the most boring presentation in the universe.

This is a website. If you click here, you see this information. If you click there, you get that information. This is how you edit the website. If you click here, you can edit this page. If you click there, you can edit that page, which is quite a nice feature indeed. If you click here, you can create a new page. If you click there, you can edit your previous page to link to the new page you're working on, which is quite a nice feature indeed.

For 30 fucking minutes.

Which means that the cafeteria stopped serving breakfast, to which I wanted to treat myself in the hopes of feeling less pissed off, while I was listening to some webhead prattle on about a piece of software I don't care about.

Also in the vein of pissing Richard off day, I've still yet to hear back from the tax attorney filing my taxes this year, nor how much the Federal government will be sucking out of me (money which I don't really have), nor how much the tax attorney will charge me to try and minimize the sucking-of-money-I-don't-really-have.

I still don't know for sure if the people I've asked to do our wedding invitations are willing to take the job or not, so I think I'll have to start working on them myself.

And now gmail is down.

Blergh.

I want to go back to bed.

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Ankh-Morpork had dallied with many forms of government and had ended up with that form of democracy known as One Man, One Vote. The Patrician was the Man; he had the Vote.
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